Terms and Conditions | Monica's Bridal | Mbridal.com


Last Updated as of: 03/23/2018

This website, i.e. MBRIDAL.COM (the "Site", the "Website", "MBridal") is operated by Monica's Bridal Inc. (collectively, "we", "us", "our" or "MBridal"). Your use of, and access to, this Site is subject to these Terms of Service (these "Terms", “TOS”, “TOU”, “Terms of use”). These Terms are a legal agreement between you and us, and they contain important information on your legal rights, remedies and obligations. By accessing, browsing or otherwise using the Site, you (I) acknowledge that you have read and understand, and are agreeing to be bound by these Terms and that you are agreeing to comply with all applicable laws, rules, policies and regulations; and (ii) represent that you are an adult of legal age and have the legal capacity to enter a contract in the jurisdiction where you reside.

This Site is not for anyone under 18 years (21 years in some jurisdictions) of age and in no event shall anyone under the age of 18 years (21 years in some jurisdictions) use the Site. You further acknowledge and agree that your access to and use of the Site and the services provided through the Site are valuable benefits that you receive by agreeing to, and complying with, these Terms. If you do not wish to agree to these Terms, you may not access, browse or use the Site and you should discontinue these activities immediately.

We may change or revise these Terms at any time, for any reason and without notice, and if you use or access the Site or any services offered on the Site at any time on or after the "Last Updated as of" date set forth above, you are deemed to have been notified of, and your use or access of the Site or any such services after that date signifies your acceptance of, any changes or revisions arising on or before that date. For this reason, please visit this page on a regular basis to ensure that you are familiar with the most recent version of these Terms. You can address your questions or concerns regarding these Terms to our legal department (https://mbridal.com/contact-us-and-store-hours)

PRIVACY POLICY

We respect your privacy and share your concern about its protection. Our Privacy Policy (https://mbridal.com/privacy) constitutes a part of these Terms and explains how we may collect, use and protect information that we learn about you as a result of your interaction with us through the Site. We may use this information to generate statistical reports to help us understand the market for our products and services and to develop promotional and marketing campaigns. We may use the contact information you provide to us to make you aware of other products and services.

OWNERSHIP

Monica's Bridal Inc., its subsidiaries, affiliated companies, distributors, vendors, contractors, and/or licensors (collectively, "Monica's Bridal", "MBridal") are the owners or licensees of all content and materials on the Site ("Site Content") and of all related intellectual property rights, including, without limitation, all copyrights, moral rights, trademark rights and patent rights. Site Content includes, without limitation all features, functions, services, software, algorithms, designs, objects, documentation, know-how, code, data, art, graphics, animation, photographs, images, text, music, sound effects, audio and/or audio-visual elements and downloadable materials on the Site, as well as the, look-and-feel, design, layout, organization, presentation, user interface, navigation and stylistic conventions of the Site. Site Content does not include Your Content, as that term is defined below.

You do not acquire any ownership interests in any Site Content by accessing, browsing or otherwise using or submitting content to the Site.

YOUR USE AND YOUR CONTENT; LICENSE GRANT; RIGHT TO MONITOR AND EDITORIAL CONTROL

You may access, browse and use the Site and Site Content only for your personal, non-commercial use, on a single computer, mobile phone or other Internet-compatible device to enable you to use the Site. You may not copy, reproduce, modify, distribute, transmit, display, perform, publish or otherwise use or exploit, through any means or media, any of the Site Content.

Certain features of the Site may allow you to post, upload, transmit or submit certain materials, content, information or ideas to the Site ("Your Content"). Except for Your User Information required to be provided in connection with Your Registration (as defined and described below), We do not ask for, nor do we wish to receive, any confidential, secret or proprietary information or other material from you through the Site, by e-mail or in any other way. By providing Your Content to us, you: (I) represent and warrant that Your Content is original to you, that you own or otherwise control all of the rights in Your Content, or that you have the rights necessary to grant to us the license to Your Content granted below, and that Your Content does not violate any rights, including the rights of privacy, of any party and does not otherwise violate the law; (ii) grant to us and our affiliates a world-wide, non-exclusive, fully paid-up, royalty-free, unrestricted, perpetual, irrevocable, fully transferable, assignable and fully sub-licensable (through multiple tiers) right and license, to copy, reproduce, edit, modify, distribute, transmit, translate, display, perform, publish, sell, adapt, create derivative works from, and otherwise use Your Content, for any purpose that we may choose, in our sole discretion, and through any means or media, whether now existing or subsequently developed, and without any compensation to you or any third party (it being understood that the foregoing shall include the right to exploit any and all intellectual property or proprietary rights in Your Content including, without limitation, rights protected under applicable copyright, trademark, trade secret, patent and other laws throughout the world); and (iii) indemnify and hold harmless us and MBRIDAL (i.e. Monica's Bridal Inc.) from and against any and all claims, actions and damages (including, without limitation, court costs, legal fees, accounting fees and amounts paid in settlement) that are related to or result from your use of the Site, Your Content or its posting on, or submission to, the Site, and/or your violation of these Terms or your representations and warranties hereunder. You will cooperate as fully as reasonably required in the defense of any such claim or action; however, we reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you.

We cannot be responsible for maintaining Your Content, and we may remove Your Content from the Site at any time, for any and no reason, and without notice to you. We reserve the right, but do not have an obligation, to monitor and/or review all materials posted to the Site, or through the Site’s services or features, by its users, and we are not responsible for any such materials. However, we further reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or government request, or to edit, refuse to post or to remove any information or materials, in whole or in part, that in our sole discretion are objectionable or in violation of these Terms or applicable law. We may also impose limits on certain features or restrict your access to part or all of the features or services without notice or penalty if we believe that you are in breach of these Terms or applicable law, or for any other reason, all without notice or liability.

PROHIBITED CONDUCT

You warrant and agree that, while accessing or using the Site, you will not:

  • impersonate any person or entity or misrepresent your affiliation with any other person or entity, whether actual or fictitious, including anyone from the Site, MBRIDAL or otherwise affiliated with us;
  • use the Site to advocate the use of controlled substances or the use of products or services offered or promoted on the Site in connection with controlled substances;
  • use an inappropriate username or screen name;
  • insert your own or a third party’s advertising, branding or other promotional content into any Site Content;
  • obtain or attempt to gain unauthorized access to other computer systems, materials, information or any services available on or through the Site through any means, including through means not intentionally made publicly available or provided through the Site;
  • engage in any automatic or unauthorized means of accessing, logging-in or registering on the Site, or obtaining lists of users or other information from or through the Site, including, without limitation, any information residing on any server or database connected to the Site;
  • use the Site or its features and services in any manner that could interrupt, damage, disable, overburden or impair the Site or interfere with any other party’s use and enjoyment of the Site, including, without limitation, sending mass unsolicited messages or "flooding" servers;
  • use the Site or its services in violation of our intellectual property or other proprietary or legal rights or rights any third party;
  • use the Site or its services in violation of any applicable law;
  • attempt (or encourage or support anyone else’s attempt) to circumvent, reverse-engineer, decrypt, or otherwise alter, or interfere with, the Site or its services;
  • post, transmit, publish or otherwise disseminate through the Site any of Your Content that, as we determine in our sole discretion: (I) is unlawful, harmful, harassing, fraudulent, threatening, abusive, libelous, defamatory, vulgar, obscene, hateful, or racially, ethnically or otherwise objectionable, or infringes our or any third party’s intellectual property or other rights; (ii) is derogatory or harmful to the reputation of any of MBRIDAL or any of her or their respective officers, members, employees, representatives, licensors and/or suppliers, in any way; (iii) may incite violence or other unlawful activity; or (iv) is harmful to children in any manner.

YOU’RE REGISTRATION AND YOUR USER INFORMATION

Some of the services on the Site are only available if you register to create an account. When any of the services on the Site require you to register with us ("Your Registration") or otherwise provide user information ("Your User Information"), you must complete the registration process by providing us with complete and accurate information. You grant to us and to all other persons and entities involved in the operation of the Site the right to use, store, monitor, retrieve and transmit Your User Information in connection with the operation of the Site. Our information collection and use policies with respect to the privacy of Your User Information are set forth in our Privacy Policy, which is incorporated in these Terms by reference for all purposes.

You are solely responsible for maintaining the confidentiality of Your User Information. You are also solely responsible for any and all activities that occur under Your Registration or Your User Information. You must notify us immediately of any suspected or actual unauthorized use of Your Registration or Your User Information, and of any and all other security breaches.

We reserve the right to terminate Your Registration or to refuse services to you, without prior notice to you, at any time and for any or no reason. Without limiting the above, if you are a repeat copyright infringer, we will, in appropriate circumstances, permanently terminate Your Registration and remove your User Content from the Site. You have the right to cancel Your Registration at any time. You may cancel Your Registration by following the instructions on the Site.

If you voluntarily terminate Your Registration or allow Your Registration to lapse, you may reactivate Your Registration at any time through the account interface on the Site. Accounts terminated by us for any type of abuse, including without limitation a violation of these Terms, may not be reactivated.

If you elect to register, you agree to provide MBridal with accurate, complete registration information. You will inform MBridal of any changes to registration information. You warrant that registration is for a single person only, and that you will not permit anyone other than yourself to access and use sections of this Website requiring registration using your name and password. You are responsible for all access to and use of this Website through your name and password, including access of any services the use of which results in monetary charges to you, whether or not you have knowledge of or authorizes such access and use. You will notify MBridal immediately of any unauthorized use of your name and password, or if you suspect the privacy of your name and password has been jeopardized.

FEES THAT YOU MAY PAY

Some aspects of the Site may require you to pay a fee or other charge, the details of which are available in various areas of the Site that feature the ability to purchase products, features or services. You agree to pay all fees, charges and applicable taxes incurred by you or anyone using Your Registration. We may revise the pricing for products, services or features offered through the Site at any time. Unless otherwise noted, all currency references are in U.S. dollars. All fees and charges are payable in accordance with payment terms in effect at the time the fee or the charge becomes payable. If there is a dispute regarding payment of fees to, or products or services provided by, us, Your Registration may be closed without warning or notice at our sole discretion.

EXCEPT AS OTHERWISE SET FORTH IN ANY RETURN POLICY OR CANCELLATION POLICY APPLICABLE TO OUR FEE-BASED PRODUCTS, SERVICES OR FEATURES, YOU ACKNOWLEDGE AND AGREE THAT ANY APPLICABLE FEES AND OTHER CHARGES FOR FEE-BASED PRODUCTS, SERVICES OR FEATURES ARE NOT REFUNDABLE IN WHOLE OR IN PART. YOU ARE FULLY LIABLE FOR ALL CHARGES TO YOUR REGISTRATION, INCLUDING ANY UNAUTHORIZED CHARGES.

We may, from time to time, modify, amend, or supplement our fees and fee-billing methods, and such changes shall be effective immediately upon posting in these Terms or elsewhere on the Site.

MAP POLICIES

In many instances, we have agreed to sell certain products offered for sale on the Site subject to what is referred to as a "minimum advertised price," or "MAP" policy or “MSRP” or “MSRP” Policy. MAP is the lowest price distributors and other resellers are allowed to publicly display a product for sale. This practice is used by some manufactures to protect the integrity of their product(s) and brand. Generally, authorized retailers of a MAP protected product agree to adhere to these guidelines, failing which they risk losing the right to sell the product subject to that MAP policy. In addition, buyers may not be able to take advantage of post-sale services (i.e., warranty repair) when purchasing from a retailer that does not comply with a manufacturer’s MAP policy. MAP policies are intended to protect consumers and sellers from disreputable dealers, giving all authorized retailers specific guidelines on how to advertise the price of the MAP product(s). This helps to ensure that buyers will be able to access the high level of service the manufacture wants purchasers of their product(s) to receive.

If you have any questions regarding whether a particular product purchased on the Site is subject to a MAP policy, please contact us (https://mbridal.com/contact-us-and-store-hours).

SALES TAX

Sales tax applies to all online orders placed in New York State. The New York City sales tax is currently 8.875%.

SUBMISSION OF YOUR IDEAS AND SUGGESTIONS

While you are encouraged to share ideas and suggestions through your use of the Site, we wish to avoid any potential misunderstandings or disputes that may arise from the limited use that we or other users of the Site may make of any ideas or suggestions that you choose to share or if our content or business activities seem similar to any such ideas or suggestions. When you share ideas or suggestions through your use of the Site (collectively "Submissions"), you hereby grant us and our designees a worldwide, non-exclusive, fully paid-up, unrestricted, fully sub-licensable, fully transferable, assignable, royalty-free, perpetual, irrevocable right to copy, use, reproduce, edit, distribute, modify, adapt, create derivative works of, publish, publicly perform, publicly display, transmit, translate and license, digitally perform, make, have made, sell, offer for sale and import your Submissions in any and all embodiments, media and means of communication, now known or hereafter developed. You represent and warrant to us that your Submissions are original to you, that you own or otherwise control all of the rights in your Submissions, or that you have the rights necessary to grant to us the license to your Submissions granted above, and that your Submissions do not violate any rights, including the rights of privacy, of any party and do not otherwise violate the law. We agree that, if any Submission generates a sufficient level of popularity or mass appeal, as we may determine in our sole discretion, then we may enter into good faith negotiations with you of a royalty-bearing license agreement for exploitation of your Submission beyond the Site. Notwithstanding the foregoing, nothing in these Terms shall impose any obligation or requirement on us to proceed with or conclude any agreement or transaction with you concerning any such Submission. IF YOU DO NOT WISH TO GRANT THE RIGHTS GRANTED IN THIS PARAGRAPH, DO NOT SHARE, SUBMIT OR POST ANY SUBMISSION ON OR THROUGH THE SITE.

LINKS TO THIRD-PARTY WEBSITES

The Site contains links to websites of third parties, including, without limitation, advertisements of third party products and services and "buy" links to third party vendors or retailers to purchase products or services featured on the Site. If you use these links, you will leave the Site. These third parties and their websites are not under our control. We do not examine or evaluate these websites and we are not responsible for their content or operation. By providing links to these websites, we do not approve, warrant or endorse, or otherwise make any representation about, them or their owners or operators, and do not assume any related responsibility or liability. You should exercise your own judgment in evaluating and using these websites. When you link to these websites, you become subject to their terms and conditions of use and privacy policies.

LINKING TO THE SITE

You agree that if you implement a link to the Site (whether from another website or otherwise), such link shall open in a new browser window and shall link to the full version of an HTML-formatted page of the Site. You may not link directly to any Site Content by, for example and without limitation, "in-line" linking or "deep-linking" methods, or in any manner causing the Site, or any page of the Site, to be "framed," surrounded or obfuscated by any third-party content, materials or branding. We may, at any time and for any or no reason, require that any link to the Site be discontinued and removed and revoke your right to link to the Site.

ORDERING

It is highly recommend placing all orders as far in advance of your wedding and/or event as possible. You and/or your bridal party will need to permit sufficient time for the production, shipping, and/or any alterations that may be necessary.

MBRIDAL and/or our vendors reserve the right to change their delivery time frames at any point in time without any advanced notice.

MBRIDAL takes no responsibility for orders not delivered on time and/or in time for your event when orders are places with insufficient time to deliver item(s). As such these orders will be governed by and adhere to our return policy.

NO ALTERATIONS will be offered on dresses purchased through the MBRIDAL Site. Please contact your local tailor or seamstress to complete your alterations. If you reside in the greater New York area you may also opt to schedule an appointment for alterations to be done at our Monica's Bridal flagship store at your own expense. Purchases online do not and will not ever include alterations in the price of goods sold.

Currency is calculated in U.S. dollars (USD) only for all purchases.

SELECTING A SIZE

Our vendors create and provide their own sizing charts, which reflects the specific measurements they use to cut and determine their sizes. These size charts are located via link directly above the available sizes on each and every product on the site. It is imperative to follow the vendor’s size chart for the product to choose the size to order. Please note measurements are taken to determine the closest size to be ordered and the garment will not be custom-made to exact measurements. Almost all apparel will need some form and/or type of alteration.

Measurements and sizes are based on U.S. calculations

The vendor is unable to accommodate any changes to the size once the order has been placed. MBRIDAL is not and will not be responsible for the accuracy of your measurements and will grant no refund or credit for any products that did not fit due to inaccuracy in measurements and/or because of loss or gain of weight during the production and shipping process. Accurate measurements are fully the responsibility of the customer

The customer is responsible for the size ordered and whether or not to order extra or custom length. MBRIDAL cannot assume any responsibility for the size selected by the customer. In addition, our Customer Service representatives are unable to assist with measurements and cannot suggest a size.

MBRIDAL offers a size selection tool to help customers determine the size they need. By no means should this tool be considered perfect and/or without flaws. This tool was designed to give customers a helping hand, and customers should still do their own research and due diligence in regards to selecting the right size for them. MBRIDAL makes no guarantee that this tool is able to calculate sizes correctly and any mistakes in or when orders are made due to this tool is the customers responsibility. Use this tool completely at your own risk and MBRIDAL cannot and will not assume any responsibility for the size selected by the customers using this tool.

DRESS COLORS

Colors that are displayed on any website may vary from the actual fabric colors. We highly recommend contacting a local authorized retailer to physically view a fabric swatch of the manufacturer you are interested in ordering. Dress colors cannot be compared across different manufacturers. Please indicate the color you wish to order exactly as it is posted on our site. Many dresses are available in two-tone combinations and with trims. The customer is responsible for the color ordered. Once an order is placed, manufacturers will not make any changes or modifications to your order.

DYE LOT VARIATIONS

Vendors cannot standardize dye lots, so colors may vary from physical and online swatches. Colors can also vary between bolts of fabric even when ordering the same dress in the same color at the same time. Most variations are slight and a shade off. However, we strongly suggest placing a bridesmaid order at one time using our Bridal Party Registry with all of the dresses on the same order to try to avoid dye lot variation. Any bridesmaid orders placed separately or added-on to an order may be cut from a different bolt of fabric and vary in color. Additionally, dresses from the same vendor but different styles or dresses from different vendors will vary in dye lot. Fabric orders are always cut from a different bolt of material than dress orders. Please be aware that dye lot variation between the fabric and dress order may occur and that we cannot guarantee a color match. MBRIDAL makes no guarantee of exact color matches and you acknowledge that color accuracy may vary from dress to dress due to but not limited to things like oxidation, fabric bolt, production time, dye lots or other, even when ordering the same dress in the same color at the same time.

RETURN POLICY

The following comprises the entirety of MBRIDAL return policy as it applies to all merchandise sold at MBRIDAL:

Section I: Malfunctioning & Damaged items (excluding bridal/wedding gowns)

MBRIDAL shall provide any and all customers either exchange or store credit for any items which has arrived to the customer in either a damaged or malfunctioning condition. The Customer must report any and all malfunctions or damage within 48 hours (2) calendar days of delivery or no store credit, nor shall replacement be available to customer. In the case an item is returned that is found to be not defective, malfunctioning or damaged, MBRIDAL shall return the item(s) to the customer/sender at customers/senders expense. Credit issued for items will be valid for 1 year from date return (RMA) is issued

Section II: Standard Return Policy

MBRIDAL shall provide any and all customers either exchange or store credit for any items purchased excluding bridal/wedding gowns and special-order products. The Customer must submit an RMA request within 48 hours (2) calendar days of delivery or no store credit, nor shall replacement be available to customer. In the case an item is returned without an RMA approval, MBRIDAL shall return the item(s) to the customer/sender at customers/senders expense. Credit issued for items will be valid for 1 year from date return (RMA) is issued

**Note: No credit or exchange or otherwise any form of reimbursement shall be given or offered for any extra options such as but not limited to rush-cut, extra length, preservation kits and the such. Customer understands that the purchases of such extra options was at the customers own risk and will under no circumstances be the responsibility of MBRIDAL to credit, refund or reimburse in any way.

Section III: Return Procedure

No returns will be accepted without an RMA number which can be obtained through contact with customer care, RMA Department (https://mbridal.com/contact-us-and-store-hours). Any and all returns which arrive without an RMA number shall be rejected, and sent back to customer/sender; additionally, MBRIDAL will assess a shipping and handling fee at customers/senders expense.

Section IV: Shipping

Customer is responsible for shipping merchandise back to MBRIDAL and following all MBRIDAL procedures for doing so. Under no circumstances will MBRIDAL be responsible for shipping and handling of any merchandise, under any circumstances.

Section V: Restocking Fees

With merchandise returned to MBRIDAL a restocking fee, which shall not exceed 25% of the cost of the merchandise shall be applied. Restocking fee schedule is as follows:

  • if Item is reported defective and/or damages or if otherwise RMA is requested within 48 hours (2) calendar days of receiving item(s), Restocking fee is 0%
  • if Item is reported defective and/or damages or if otherwise RMA is requested within seven (7) calendar days of receiving item(s), Restocking fee is 20%
  • if Item is reported defective and/or damages or if otherwise RMA is requested within beyond seven (7) calendar days of receiving item(s), Restocking fee is 25%

Section VI: Refused Packages and/or Items Returned Without an RMA

If you return an item to MBRIDAL without first being issued an RMA# and/or the package was refused upon delivery attempt, your purchase will incur a 50% restocking fee and/or be shipped back at customers/senders expense. This fee will be deducted directly from the issuance of store credit.

Section VII: Merchandise not Eligible for Return

Section VIII: Due to the nature of items purchased MBRIDAL assumes no responsibility in variances in your measurements from the time that the original order was placed to the time that your order was/is received. Size inaccuracy due to improper measuring or size fluctuations is not and will not be considered justification for return, exchange and/or refund.

Unfortunately, due to the special nature of this merchandise, we are unable to accommodate refunds or exchanges under any circumstances for Bridal Gowns and/or special-order products, Jewelry, Handbags, Undergarments, Swimwear, Bridal Accessories and Sunglasses are not eligible for return. In addition, Special Order items, Sale items, and items purchased in our Showroom are not eligible for return. Items purchased online may not be returned at our showroom location(s). ALL sales of these items are final and cannot be cancelled at the point after 24 hours of purchase. Any cancellation after 24 hours up to seven (7) calendar day of purchase will have a 20% restocking fee applied. No cancellation will be offered after seven (7) calendar days.

This instrument constitutes the full and complete return policy of MBRIDAL, should you have any questions please do not hesitate to contact our customer care professionals. Please allow at least 72 hours for your issue to be addressed.

PRIVACY POLICY

  • What Information is collected?
  • Email or Text Message Information
  • Your IP Address and Cookies
  • Notice of Updates on MBRIDAL.COM
  • How do we Protect You and your Information?
  • Websites Linked to MBRIDAL.COM
  • Privacy of Children
  • Secured Information
  • Privacy Contact Us
  • Notice

WHAT INFORMATION IS COLLECTED?

When you visit MBRIDAL.COM we automatically collect website use information as you browse MBRIDAL.COM. We use this information to monitor our website and to improve our website to provide you with a faster and more efficient shopping experience. In addition, we may collect personal information that you specifically provide to us and that is collected on an individual basis through web forms, usage and purchases. For example, if you decide to purchase from MBRIDAL.COM, you will need to provide us with personal information and electronic authorization to process your credit card through our website. For purchases, you may need to provide the following information:

  • Name
  • Shipping Address
  • Email Address
  • Credit Card Number
  • Name on Credit Card
  • Expiration Date
  • Credit Card Billing Address
  • 3-Digit or 4-Digit Security CCV Code
  • Telephone Number
  • Event Date
  • Social Network &/or Chat Account(s) or Profile(s)

We do not sell, share, or trade your personal information to any other company without your explicit consent, except to fulfill your order, process your payment, manage shipments and other activities related to fulfilling your transaction. We may also use this information to generate statistical reports to help us understand the market for our products and services and to develop promotional and marketing campaigns. We may use the contact information you provide to us to make you aware of other products and services.

EMAIL OR TEXT MESSAGE INFORMATION

Please do not provide sensitive personal information to us by e-mail and/or text message. Instead, use our web forms, which employ SSL technology (see “How do we protect you and your information”). However, if you choose to correspond with us via email and/or text message, we will retain the content of your email and/or text message together with your email address or mobile phone number and our responses. We use administrative, technical and physical security measures to protect our computing infrastructure and your personal information from unauthorized use, access, modification or disclosure.

YOUR IP ADDRESS AND COOKIES

IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web servers to prevent fraudulent activity and transactions to protect your privacy. To enhance your experience with our website, many of our web pages use first and third party "cookies." Cookies are text files we place in your computer's browser to store your preferences and to facilitate certain functions on our website. For example, in order to purchase a product on our website, you add items to your shopping chart and then proceed through checkout. We use cookies so that our website will recognize you and keep track of your order status as you navigate through the checkout process, and to keep your shopping cart contents available should you return to purchase after leaving the session. We also use cookies to understand site usage and to improve the content and offerings on MBRIDAL.COM.

NOTICE OF UPDATES ON MBRIDAL.COM

Like we have stated we will use the information gathered to make a better shopping and browsing experience at MBRIDAL.COM; when we do make an improvement to the website either by adding products, lowering a price, changing a look of a page, so that you may hear about it, you are automatically (with creation of account) subscribed to our newsletter, why not since 90% of the time changes are done because you, our customers wanted it.

HOW DO WE PROTECT YOU AND YOUR INFORMATION?

The shopping cart information, including any credit card or address information is transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. This secure layer provides up to 256-bit encryption for the most secure way of transmitting information on the Internet. We do not transmit financial information by email. If you use our web form, your financial information is encrypted so that not even employees have access to your credit / debit / charge / e-check account number. Order information is stored in a password-protected area, only accessible by authorized personal. MBRIDAL.COM is also routinely scanned for vulnerability and pci compliance by 3rd party firms. Please contact us if you have any questions or concerns.

WEBSITES LINKED TO MBRIDAL.COM

We are not responsible for the practices employed by Web sites linked to or from our website nor the information or content contained therein. Often links to other websites are provided solely as pointers to information on topics that may be useful to the users of our Web site.

PRIVACY OF CHILDREN

Children under the age of 18 are not allowed to use our web site or purchase products. If you are under the age of 18, you can use this service only in conjunction with permission from your parents or legal guardians.

SECURED INFORMATION

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

PRIVACY CONTACT US

If you have any questions regarding this Privacy Policy, our website MBRIDAL.COM, or your order with us, please contact us (https://mbridal.com/contact-us-and-store-hours).

NOTICE

MBRIDAL.COM reserves the right to amend this Privacy Policy at any time by direct electronic notification to you or by posting the amended terms on this page. All amended terms shall automatically be effective for new users or new purchases immediately on posting and, in all other cases, 30 days after they are initially posted and dated, unless otherwise specified in a notice to you.

M-INSIDER LOYALTY POINTS PROGRAM

MBridal M-Insider Loyalty Points Program void where prohibited. Some rules apply. Points have no actual monetary value but accepted within the MBridal.com site and partners as redeemable for purchase with set value of +/-$0.01 per point. Points cannot be redeemed for actual money or withdrawn as such. Monica's Bridal reserves the right to terminate and/or amend the M-Insider loyalty program at any time with or without notice. In the case of program termination or amendment Monica's Bridal will not be obligated to redeem any remaining balance or balance difference in your M-Insider point account. Welcome bonus points may only be used during first purchase if purchase amount is of three hundred dollars or more.

How points are issued:

Registering a new account - 2500 Points
Add a login form (example social login) - 10 Points
Visit and Login - 1 Point
Visit and Login 7 days in a row - 10 Points
Every Dollar Spent - 1 Point
Spend over $1000+ - 2 Points
Spend over $2000+ - 3 Points
Share a link while logged in - 5 Points
Every unique Visit from shared link - 2 Points
Allow MBRIDAL to share links on your behalf - 10 Points
Every unique Visit from our shared link - 5 Points
Answer questions about products - 5 Points
If your answer is voted #1 for 30+ Days - 5 Points
Write in the MBridal Community Forum - .1 Point
Get thanks from others in MBridal Community - .2 Point
Leave Review/Rating on product you purchased - 5 Points
Review/Rate Products you didn't Purchase - 1 Point
Friend via shared link first purchase $300+ - 100 Points
Friend via shared link first purchase $500+ - 300 Points
Friend via shared link first purchase $1000+ - 900 Points
Friend via shared link first purchase $3000+ - 2500 Points

Points on friends first purchase grace period

All points from friend’s purchases will be issued no sooner than 14 days after the purchase is made. this is to allow ample time based on our cancellation policy for friend to cancel order if needed. in the case that friend cancels order, no points will be issued.

** Note: M-Insider points may only be redeemed online and can NOT be used or redeemed in our retail flagship store(s). M-Insider points may NOT be exchanged for actual currency or monetary value credit and have no actual monetary value of its own. M-Insider points can NOT be transferred and/or gifted to any other person and/or account and shall only be redeemable by the original account and/or account holder it was issued.

** Note: Friend must at least make an account for your referral ID to be logged. MBRIDAL is not responsible to give points and will under no circumstances issue any M-Insider points if friend and/or referral comes and makes purchase without the use of your special share link that includes your referral ID.

SHIPPING POLICY

Section I: Estimated Delivery

The estimated delivery given in the order confirmation indicates the time frame the vendor will ship the order to our specific location. The time frame is an estimate only provided by the vendor. Due to specific cutting dates of their styles, vendors do not guarantee their delivery dates. Delivery dates are tentative and subject to change. On occasion, there may be a slight delay in production, which affects the order’s delivery to MBRIDAL. Please be assured we take every measure to ensure orders are delivered in the timely manner. Below is a list of estimated delivery times per vendor.

Allure Bridals-Usually Ships Within 12-16 Weeks
Casablanca Bridal-Usually Ships Within 16-18 Weeks
Jovani Bridesmaid Dresses-Usually Ships Within 1-4 Weeks
Justin Alexander-Usually Ships Within 18-20 Weeks
Calla Blanche Bridal-Usually Ships Within 14-16 Weeks
Jovani Wedding Dresses-Usually Ships Within 1-4 Weeks
Jovani Prom Dresses-Usually Ships Within 1-4 Weeks
Jovani Cocktail Dresses-Usually Ships Within 1-4 Weeks
Jovani Evening Dresses-Usually Ships Within 1-4 Weeks
Jovani Ready to Wear-Usually Ships Within 1-4 Weeks
Jovani Wedding-Usually Ships Within 1-4 Weeks

Section II: Rush Order

Some vendors may offer a Rush service for orders that are placed in a time frame that falls short for their standard delivery schedule. Delivery for a rush order will depend on the vendor and will be upon approval. Rush orders only effect the production of the order but does not change or upgrade the shipping from the vendor to MBRIDAL, or the shipping from MBRIDAL to the customer. Availability and fees for a rush order vary between all vendors.

Section III: Custom & Duty Fees

Custom and duty fees may be imposed by the recipient’s country. MBRIDAL is not responsible to notify or charge customers for any additional custom and/ or duty fees. The recipient is responsible for applicable custom and/or duty fees upon receipt of the order.

Section IV: Arrival of Order

Upon receipt of your order at our location, our staff thoroughly inspects all packages and items. Please allow for 7 - 10 business days for domestic delivery and 7 - 30 business days for international delivery. These delivery time frames are estimates only and actual delivery may vary. Please be aware we will automatically charge a customer’s account a 50% restocking fee if their order is refused upon delivery to their shipping address

Section V: Additional Charges

Additional charges may apply for certain order specifications including, but not limited to rush charges, plus sizes, extra length, and Hollow to Hem measurements. Availability and charges for these specifications will vary between vendors and will display with each product.

Section VI: Force Majeure

MBridal or its supplier’s performance under these Terms and Conditions of use are subject to interruption and delay due to causes beyond their reasonable control, such as acts of God, acts of any government, war or other hostility, civil disorder, the elements, fire, explosion, power failure, equipment failure, industrial or labor dispute, inability to obtain necessary supplies and the like.

Section VII: Shipping Fee Schedule

Bridal Gowns, Dresses and Other Gowns FREE SHIPPING for all orders in the USA over $149.00. When shipping in New York State, sales tax will be added to your total balance. Exchanges are at customers expense. Replacement shipping will be calculated during exchange process by an MBRIDAL representative. Exchanges require RMA#. Any exchange without RMA or packages refused will incur a 50% restocking fee. (insurance not included and will require an additional fee)

FREE SHIPPING Overseas on all orders OVER $799.00 Exchanges are at customers expense. Replacement shipping will be calculated during exchange process by an MBRIDAL representative. Exchanges require RMA#. Any exchange without RMA or packages refused will incur a 50% restocking fee. (insurance not included and will require an additional fee)

Fees will be calculated at checkout to ship orders less than $799.00 Overseas. Shipping fee will be added to your total balance Exchanges are at customers expense. Replacement shipping will be calculated during exchange process by an MBRIDAL representative. Exchanges require RMA#. Any exchange without RMA or packages refused will incur a 50% restocking fee. (insurance not included and will require an additional fee)

Shipping orders to South America OR Bermuda will be $120, which will be added to the total balance. Exchanges are at customers expense. Replacement shipping will be calculated during exchange process by an MBRIDAL representative. Exchanges require RMA#. Any exchange without RMA or packages refused will incur a 50% restocking fee. (insurance not included and will require an additional fee)

Shoes, Handbags, Accessories Fees will be calculated at checkout to ship Shoes, Handbags, Accessories in the USA under $149.00. Exchanges are at customers expense. Replacement shipping will be calculated during exchange process by an MBRIDAL representative. Exchanges require RMA#. Any exchange without RMA or packages refused will incur a 50% restocking fee. (insurance not included and will require an additional fee)

Fees will be calculated at checkout to ship Shoes, Handbags, Accessories Overseas. Exchanges are at customers expense. Replacement shipping will be calculated during exchange process by an MBRIDAL representative. Exchanges require RMA#. Any exchange without RMA or packages refused will incur a 50% restocking fee. (insurance not included and will require an additional fee)

Changes in Address

** Please note: Any changes to a shipping address must be faxed over and confirmed by a representative. If you do not get an email confirmation of change of address, you must re-fax your request. Changes to a shipping address may result in additional fees. **

Redirects Any redirects will incur an additional $15 fee.

SHIPPING INSURANCE

** Please note: Shipping insurance is automatically calculated during checkout. It is optional, but automatically selected by default. You may choose to deselect it at your own risk. By deselecting shipping insurance, you agree to hold free MBRIDAL or any of her or their respective officers, members, employees, representatives, licensors and/or suppliers of any and all responsibility or liability for any injury, damage, or defect, permanent or temporary that may be caused by lost and/or damaged package(s) (i.e. Shipment(s)). Any order(s) and/or package(s) without shipping insurance become your responsibility fully including but not limited to the loss of funds (i.e. monetary loss) associated with the loss and/or damage(s) to package(s). You agree that you understand MBRIDAL will issue no refund, replacement and/or credit for the lost package(s). You agree that choosing to have your package(s) and/or order(s) Shipped without insurance was and/or is completely and without exception at your own risk and that by deselecting (unchecking) it during checkout, you did so knowing these risks. **

** Please note: Shipping Insurance companies require signed affidavits for lost packages to be completed within 7 days of claim being filed. It is the buyer’s duty to fill any paperwork out sent by either MBRIDAL or the shipping insurances company in accordance with the guidelines. MBRIDAL will take no responsibility, issue no credit, refund no money for any reasons arising from missed deadlines with shipping insurance companies. MBRIDAL doesn't control or have the ability to reopen claims, so any and all deadlines missed are at the customers expense. **

USE OF CAUTION POLICY

MBRIDAL or any of her or their respective officers, members, employees, representatives, licensors and/or suppliers accepts no responsibility or liability for any injury, damage, or defect, permanent or temporary that may be caused by the improper use of products sold. You the customer/buyer are responsible to have a basic Knowledge of the products you are using and how to care for them properly.

WARRANTY DISCLAIMERS

We administer, control and operate the Site from our offices in New York State, the United States of America. The Site is accessible world-wide; however, some of its features or functions may not be available or appropriate for use outside of the United States and/or may not be available to all persons or in all geographic locations. We make no representation that the Site and Site Content are appropriate or authorized for use in all countries, states, provinces, counties or any other jurisdictions. Your access and use of the Site may not be legal in your jurisdiction. If you choose to access, browse or use the Site, you do so on your own initiative and risk, and you are responsible for compliance with all applicable laws if, and to the full extent that, such laws and restrictions are applicable. We reserve the right to limit, in our sole discretion, the provision of any feature or function of the Site to any person and geographic area. Any offer for any feature or function made on the Site is void where prohibited.

The Site provides information of a general nature only and you are responsible for determining whether it applies to your specific situation. We specifically disclaim any liability concerning any action that any person may take based on any information or guidance provided at the Site.

Some Site Content is provided by the users of the Site. With the exception of the limited license granted in these Terms, we do not obtain or control any rights in, and do not exert editorial control over, such Site Content. We do not independently verify the representations and warranties made by the users with respect to such Site Content.

We do not guarantee the accuracy, timeliness, correctness, completeness, performance or fitness for a particular purpose of the Site or any of Site Content. We are not liable for any errors, omissions, or inaccurate Site Content.

We reserve the right to change prices, terms, specifications and warranties without notice. We endeavor to accurately describe every product offered for sale; however, mistakes can sometimes be made. Any typographical, photographic, or specification error in product description, pricing or offers is subject to correction and verification.

MBridal may, in its sole discretion, make changes to any aspect of this Website, including, without limitation, any content, any activities available on this Website, and any products or services offered through this Website. MBridal may also, in its sole discretion, revise this User Agreement by updating or revising this document, with the revised terms taking effect as of the date of its posting. Continued use of this Website following the effective date of any such changes constitutes your acceptance of those changes.

THE SITE AND SITE CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY FOR INFORMATION, DATA, DATA PROCESSING SERVICES, UPTIME OR UNINTERRUPTED ACCESS, ANY WARRANTIES CONCERNING THE AVAILABILITY, ACCURACY OR USEFULNESS OF SITE CONTENT AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT, WHICH ARE EXCLUDED FROM THIS AGREEMENT TO THE EXTENT THAT THEY MAY BE EXCLUDED AS A MATTER OF LAW. WE DO NOT WARRANT THAT THE SITE OR SITE CONTENT WILL BE TIMELY, SECURE, UNINTERRUPTED, OR OPERATED FREE OF DELAYS IN TRANSMISSION, FAILURE IN PERFORMANCE, COMPUTER VIRUSES, INACCURACIES, ERRORS, OR DEFECTS. YOU USE THE SITE AT YOUR OWN RISK. WE ALSO ASSUME NO RESPONSIBILITY, AND SHALL NOT BE LIABLE FOR, ANY DAMAGES TO, OR VIRUSES THAT MAY INFECT, YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY ON ACCOUNT OF YOUR ACCESS TO, BROWSING IN, OR USE OF, THE SITE OR YOU’RE DOWNLOADING OF THE SITE CONTENT. YOU ARE SOLELY RESPONSIBLE FOR IMPLEMENTING SUFFICIENT PROCEDURES AND VIRUS CHECKS (INCLUDING ANTI-VIRUS AND OTHER SECURITY CHECKS) TO SATISFY YOUR PARTICULAR REQUIREMENTS FOR THE ACCURACY AND SECURITY OF DATA INPUT AND OUTPUT. WE MAKE NO WARRANTY THAT THE SITE WILL MEET USERS' REQUIREMENTS. NO ADVICE, RESULTS OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US OR THROUGH THE SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.

Some jurisdictions do not allow the disclaimer of implied warranties, so the foregoing disclaimers may not apply to you. YOU ACKNOWLEDGE AND AGREE THAT YOUR SOLE REMEDY FOR ANY PROBLEMS OR DISSATISFACTION WITH THE SITE IS TO TERMINATE YOUR REGISTRATION AND DISCONTINUE ALL USE OF THE SITE.

FAIR CUSTOMER SERVICE EVALUATION

You agree that should your experience be less than desirable, you will refrain under any and all circumstances from posting, discussing, mentioning or eluding to any negative service or product received from MBRIDAL, its parent companies and/or subsidiaries. You acknowledge that the posting of a negative review on any Internet website or other medium shall result in liquidated damages in the amount of $1,000.00. Should more than one (1) negative review be posted pursuant to the criteria set forth herein liquidated damages in the amount of $3,000.00 per negative review shall be due from you to MBRIDAL, its parent companies and/or subsidiaries. You agree and acknowledge that MBRIDAL has full intellectual property rights to any and all comments, images, reviews, or other mentions of MBRIDAL and/or its subsidiaries, parents or partners and may post, repost, or remove any such content at its discretion and without your permission. You further acknowledge that should any legal action be taken against MBRIDAL or against you by MBRIDAL, its parents, subsidiaries, or partners that the contents of said legal actions, including, but not limited to law suits, complaints, or any type of alternative dispute resolution shall be kept confidential. Failure to abide by the terms of this non-disclosure clause shall make you liable for liquidated damages in the amount of $5,000.00 per publication of any of the aforementioned private/proprietary information which is the subject of this section.

LIMITATION OF LIABILITY

EXCEPT AS SET OUT BELOW, UNDER NO CIRCUMSTANCES, INCLUDING, WITHOUT LIMITATION, BREACH OF CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR ARISING UNDER ANY OTHER LEGAL OR EQUITABLE THEORY WILL MBRIDAL OR ANY OF THEIR OFFICERS, DIRECTORS, MEMBERS OR EMPLOYEES BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES THAT ARISE OUT OF OR IN CONNECTION WITH THE USE OF THE SITE OR WITH THE DELAY OR INABILITY TO USE THE SITE, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS OR SERVICES OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THOSE ASPECTS OF THE ABOVE LIMITATION MAY NOT APPLY TO YOU, IN WHICH CASE THE LIABILITY OF MBRIDAL AND THEIR OFFICERS, DIRECTORS, MEMBERS AND EMPLOYEES SHALL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

IN NO EVENT SHALL MBRIDAL OR THEIR OFFICERS, DIRECTORS, MEMBERS OR EMPLOYEES BE LIABLE FOR, OR IN CONNECTION WITH, ANY CONTENT POSTED, TRANSMITTED, EXCHANGED OR RECEIVED BY OR ON BEHALF OF ANY USER OR OTHER PERSON ON OR THROUGH THE SITE (INCLUDING, WITHOUT LIMITATION, ANY OF YOUR CONTENT). IN NO EVENT SHALL THE TOTAL LIABILITY TO YOU OF MBRIDAL OR ANY OF THEIR OFFICERS, DIRECTORS, MEMBERS OR EMPLOYEES FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION EXCEED, IN THE AGGREGATE (A) THE AMOUNT, IF ANY, PAID BY YOU TO US FOR YOUR USE OF THE SITE OR FOR ANY OF YOUR ACTIVITIES ON THE SITE DURING THE THREE MONTHS IMMEDIATELY PRECEDING YOUR CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US$100), WHICHEVER IS GREATER.

DISCLAIMER: WE ARE NOT YOUR ATTORNEYS, AND THE INFORMATION WE PRESENT HERE IS NOT LEGAL ADVICE. WE PRESENT THIS INFORMATION FOR INFORMATIONAL PURPOSES ONLY.

YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS MBRIDAL (WHICH INCLUDES MBRIDAL’ AFFILIATES, SUBSIDIARIES, VENDORS AND SUPPLIERS) AND ITS OFFICERS, EMPLOYEES, AGENTS, BUSINESS PARTNERS, LICENSORS, AND LICENSEES FROM ANY DAMAGES, LIABILITIES, COSTS, AND EXPENSES (INCLUDING REASONABLE ATTORNEYS’ FEES, EXPERT WITNESS FEES, STENOGRAPHER/DEPOSITION FEES AND COURT COSTS) ON ACCOUNT OF ANY CLAIM, SUIT, ACTION, DEMAND, OR PROCEEDING MADE OR BROUGHT AGAINST ANY SUCH PARTY, OR ON ACCOUNT OF THE INVESTIGATION, DEFENSE, OR SETTLEMENT THEREOF, ARISING IN CONNECTION WITH YOUR USE OF THIS WEBSITE. THE FOREGOING INDEMNIFICATION OBLIGATION SHALL SURVIVE TERMINATION OF THESE TERMS AND CONDITIONS THE WEBSITE.

MBRIDAL SHALL ALSO HAVE THE RIGHT WITHOUT NOTICE AND AT ANY TIME, FOR ANY REASON, TO DISCONTINUE OPERATION OF THE WEBSITE OR ANY PORTION THEREOF, OR ANY PRODUCTS OR SERVICES OFFERED THROUGH THE WEBSITE, OR TO TERMINATE YOUR RIGHT TO ACCESS OR USE THE WEBSITE OR ANY PORTION THEREOF OR YOUR ACCOUNT, INCLUDING FOR ANY CONDUCT THAT WE, IN OUR SOLE DISCRETION, BELIEVE IS IN VIOLATION OF ANY APPLICABLE LAW OR IS HARMFUL TO THE INTERESTS OF ANOTHER USER OR MBRIDAL AND/OR ITS SUPPLIERS.

MODIFICATION, SUSPENSION AND TERMINATION

We reserve the right to modify, suspend or terminate, in our sole discretion, at any time, temporarily or permanently, for any or no reason and without notice to you, and without any liability to you, any portion of the Site.

We reserve the right to modify, suspend or terminate, in our sole discretion, at any time, temporarily or permanently, for any or no reason and without notice to you, and without any liability to you, any purchase made on the Site or otherwise through MBRIDAL.

ASSIGNMENT

You agree that we may assign any of our rights, and/or transfer, sub-contract or delegate any of our obligations, under these Terms. Your agreement to these Terms is personal to you and you may not transfer or assign it to any third party.

GOVERNING LAW AND JURISDICTION

You agree that the laws of the United States of America and the laws of the State of New York, without regard to the principles of conflicts of laws, will govern your use of the Site, these Terms, our Privacy Policy and all matters relating to your access to, and/or use of, the Site, including all disputes between you and any of MBRIDAL. You irrevocably submit to the exclusive jurisdiction of, and venue in, the state and federal courts seated in New York County, New York, and the related appellate courts, in any related action or proceeding.

PROCEDURE FOR ALLEGING COPYRIGHT INFRINGEMENT

MBridal will respond appropriately to notices of alleged copyright infringement that comply with the U.S. Digital Millennium Copyright Act (“DMCA”), as set forth below. If you own copyrights in a work and believe that your intellectual property rights in that work have been infringed by an improper posting or distribution of it via this Website, please send us a written notice that includes all of the following:

(I) a legend or subject line that says: “DMCA Copyright Infringement Notice”;
(ii) a description of the copyrighted work that you claim has been infringed;
(iii) the